Locations

 

FAQ's:

Can I order in the store?  

Yes, you can order in the store and still browse and order online. Feel free to give us a call with your questions.

Will your new location ordering process be the same as it has always been?

It will be mostly the same.  We pride ourselves in making cakes and desserts for each order as opposed to stocked shelves.  We will have some "grab and go" treats for purchase, so don't worry you'll be able to satisfy that cake pop craving!

Will you offer different items in store from what is on the website?

Possibly, though we do try to make all items available for online order.  However, if we are testing a product locally, we may not have it available for online ordering. We will also have things like mini cakes available in the bakery. Other examples are cake accessories like birthday candles. Ex:  *Spoiler alert* - Look for new "clean keto" products coming soon!

Will I be able to pick up my wedding cake rather than have it delivered?

This depends on the several factors and not limited to wedding cakes.  Primarily, it's the tier size.  For example:  A two-tier can be picked up and we are confident the cake will be safe for short travel.  However, a three-tier cake requires assembly on site by our professional team.

Can someone pick up an order on my behalf at the bakery?

They will need verification of the order to do so.  We do not check ID's and only use the order form to reference and match the order details to the order.  

Is the new location be open to public starting on a particular date? 

Yes, we are officially open to the public as of February 1st, 2024.

What will you be offering at the new location that is ready to buy?  

We are offering smaller treat bags of popular items as well as individual sweets in our refrigeration display.  ......."Such as"..?  Cake pops, cake jars, individual mini cakes, tester products, and rotating treats/seasonal treats.

Will your custom order turn around time increase?

Possibly, and we'll leave it at that.  In truth, it's hard to say because each order is different and our availability changes.  We recommend placing a deposit as soon as you can by first calling our bakery.

What if I need a small cake to buy as a gift?

For the boyfriends out there.  We hear you.  We got you covered. Our mini-cake is a a 4 inch cake with a delicious flavor.  You'll be winning!

Will you be open to LGBTQ or a particular religion?

We don't discriminate or associate our political views in the bakery, with one exception.  Rude people.  Just don't be rude, or you're buying the cake pop for the little kid waiting in line behind you, and you'll have to do it with a genuine smile.

Will your bakery menu change from what is currently offered?

Yes, we are retiring a few treats, which are the mini cupcake, cake truffle, the mini tart, and the Dipped n Decorated package.  We'll be expanding on the flavor options for cake pops, cake parfaits, mini cakes, cheesecake bites, small cannoli, and cream puffs.  Like most businesses, we do assess a product's "return on investment" over time.  That is, if the sales are positive for product A, then we keep product A.  If product B isn't selling all that much, then it'll be retired at some point.

What makes this location better than another bakery?

We don't consider other bakeries in our pursuits.  We follow our own path and produce what we love.  Because this is the first location with a retail and consultation space it means we'll be making a lot of new discoveries in how to improve our services.  We are going to keep it extremely simple and let time and utilization give us insight to making it better.

Will your hours change?

Our new hours are Wednesday-Sunday from 10am-6pm.  This is also the pick-up times.  If you're holding a special event that requires an earlier or later delivery time, please contact our bakery.

Are you having a grand opening or offering opening deals?

Excellent question.  No clue, yet!  You'll have to follow us on your favorite social platform.  We can tell you that we'll be having "Open House" event where you can try just about any possible cake/filling combination you can make from our list of flavors.

Can we expect to meet owners/founders Priscilla & Michael Sweet?

Yes, both will be at the bakery daily with some exceptions.

Will you be hiring for this new location?

Possibly, please inquire below or visit our jobs page.  Note; we don't share job opportunities in social media platform besides via our business page.

Got other questions?  Submit them in the form below or give us a call!

Want to send us something in the mail?

Send to: Silver Rose Bakery, 2814 West Bell Road, Suite 1451, Phoenix, AZ 85053