For Our Partners
Partnering with Silver Rose Bakery
Thank you for your interest in partnering with Silver Rose Bakery! Whether you are a venue owner/manager, an event planner, or another event service provider, including our bakery in your event package or referral group is a great way to offer your customers piece of mind and delicious cake and dessert choices.
To make our partnership successful, we have outlined our accommodations and terms for working with our bakery. No physical contract is necessary as the terms outlined below are assumed. We highly recommend you review this page quarterly for any modifications.
What sets us apart
Why? "To truly provide a sweet experience so those celebrating leave with cheerful memories and lasting smiles."
We qualify as a premier bakery because we achieve these five points:
1. Detailed communication: Our thorough communication skills means information isn't missing, valid questions are asked, honest answers are given, and someone is always available.
2. Outstanding customer service: Our smiles are legitimate and we are here to help. Our aim is to ensure the satisfaction of the order and how we conduct ourselves with customers and partners.
3. Consistent experience: Our process, our products, our team are built around the Silver Rose Bakery System. This system ensures that our partners and customers experience the same excellent for every event. This system also allows us to make important modifications that mutually benefit our partner relationship and the perfection of each customer order.
4. Powerful network: Our bakery holds a card catalog worth of relationships through the broad event and non-event connections we maintain. Each team member is trained on how to refer the best in just about any category, as well as contact information, locations, specialty services, etc.
5. Solutions based: Our bakery aims to offer solutions. Solutions for uncertainty about which bakery products to order. Solutions for changes to an event. Solutions for issues before or on the day of the event. Solutions should we have errored. Solutions not related to the bakery but for which we can offer assistance.
Included by Silver Rose Bakery
Cake Designs: The buttercream cake designs available for online ordering through our website are included at no additional cost.
These designs are: any Classic Cake, Celebration Design, Ombre with Dipped Strawberries, Watercolor, Semi-Naked, Smooth Frosted, Birchwood, any Facet Design, Deckle Edge, and Rosette.
The number of tiers available to the customer is based on the guest count within the package. This includes select synthetic flowers placed in asymmetric bunches if desired.
Additional costs to the customer will come from design add-ons, alternative cake designs, dietary modifications, premium flavors, custom flavors, and added/increase size of tiers.
It is possible to do a smaller cake and offer sheet cakes. However, this does not adjust the price but rather the experience.
The Wedding Cake Customizer is here! Engaged couples can now build their wedding cake online, get details on their order, and share those details with you and other vendors.
Desserts Catering Packages: Dessert catering packages available on our website are also included at no added cost. Depending on the chosen package, some desserts may come individually wrapped. Our bakery is proficient in many types of desserts as well as discovering new desserts. For additional cost, your customer can add a dessert not available on our website or add desserts to a tiered cake.
Cutting Cake: We are happy to offer a combination table that includes a cutting cake along with a dessert catering package. This became popular several years ago and is most common for guest counts of 50 or more.
Custom Cakes & Desserts: Our team of bakers, pastry producers, and cake designers are available to create custom cake designs and unique desserts. Inquire about what we can do!
Sales Tax: Sales tax is added most orders. However, if this is an all-inclusive package, we can leave off sales tax using a tax Form 5000.
Delivery: Cost of delivery is adjusted based on mileage in the pricing for all-inclusive venue packages under 75 guests. For all-inclusive venue packages of 75 and more guests, we include delivery at no added cost for up to 20 miles. Additional mileage is assessed at $2 per mile to the delivery location.
Placement: Placement of the cake and/or desserts is available at no added cost. In most instances, our bakery team will stack tiered cakes on-site and will handle the floral arrangement and cake topper placements. Our bakery is not responsible for seeking out the flowers, cake topper, or other elements when on-site. It is the responsibility of the venue, coordinator, or client to have these elements on or next to the cake/desserts table(s) with a note denoting use for cake or desserts.
Desserts can be handled by our bakery staff upon delivery or may be placed by the venue, caterer, or support team later in the reception. The bakery delivery team will linger for any extended unproductive period nor return to the venue to place desserts without the client having purchased the additional time. These instructions must be established before the delivery date else the delivery team will only deliver the desserts.
Dietary Requests: Dietary accommodations are offered at an additional cost start at $7 per guest. Cake accommodations available: Gluten-free, Egg-free, Dairy-free, Soy-free and a combination of these. Not all cake flavors are included in the accommodations and price adjustments will be applied to an invoice. Please note, our bakery is not certified for any dietary restriction. Venues or vendors that include our bakery should explain the cost adjustments to their customers. At present our bakery only offers the dessert package "Celebration Time" for dietary accommodations.
Opportunity for you!
Have you considered how you give Thanks to your customer after their event? Did you know the key to their heart is in the tummy? We offer branded boxes with edible promotional treats inside that you can send to your customer after their event as a sweet yummy Thank You. Use these to also build relationships with referral partners. We are offering you an excellent bonus to your purchase of these goodies. Which would you like? If you need a sample, please let us know.
10 Branded Boxes - Get 1 boxes more free
25 Branded Boxes - Get 2 boxes more free
50 Branded Boxes - Get 3 boxes more free
100 Branded Boxes - Get 10 boxes more free
Best part is you don't need to get all the boxes at once. Have us ship each box individually to your recipient.
Perks of working with us
All-inclusive Wedding perks*:
The following are perks offered for your all-inclusive wedding packages that include our bakery.
All guest counts can receive a free cake tasting when they visit our bakery. The couple does need to proof of a venue/vendor contract or your communication with us of their information.
Guest counts of 30 or more have the option for pink champagne cake at no additional cost.
A "Love" or "MrMrs" (or MrMr/MrsMrs) cake topper by CakeWords is also included at no added cost, if desired and for guest counts of 75 or more.
Receptions of 30+ guest counts will receive an anniversary cake at no added cost. This is ordered in advanced and can be picked up at our bakery. Delivery charges may apply.
Your package that includes a cake or a dessert table for a set guest count but has a customer with a lower guest count can use the cost difference toward a cake to take home or elegant dessert stand rentals.
*Available in the Complete All-Inclusive Package
Perks for non-wedding events
The following are available in your all-inclusive package should your customer not be a wedding package but is a corporate event or another celebration.
All package sizes can receive a free cake tasting when they visit our bakery.
All package sizes have the option for pink champagne cake at no additional cost.
Larger receptions of 30+ guests will receive a 'thank you' 4 inch Celebration Design cake. This is available at any point immediately after the event for any small occasion the customer wishes celebrate. Advanced order and pick up is required (delivery is not included).
Alternatively, one of our bakery branded giftable treat boxes can be ordered and shipped nationwide.
Our popular edible swag (edible logo sugar cookies, logo brownies, cake jars, or cake pops) are optional at discounted pricing for the customer.
*Available in the Complete All-Inclusive Package
Pricing for Cake/Desserts
Per guest price is $5.60* **
Price per guest is for a standard buttercream frosted single/tiered cake and/or non-premium dessert packages.
Serving per guest: 1 cake slice or 2 small desserts
Price adjustments occur when the customer chooses premium services (fondant, fresh flowers from the bakery, specialty elements, specialty desserts, gluten fee, dairy free, egg free dietary modifications, additional cake/desserts).
*Delivery may not be included and sales tax may be assumed.
**Per guest pricing is subject to change at anytime for any reason. You will be notified of the change along with date of effectiveness.
Services not included
We do not include fresh florals, we do not include a cutting set, and we do not include disposable flatware. These can be purchased at additional cost.
We assume the venue, planner, or other event service provider handles all cake cutting, but if ever needed we do offer this option for $500 and is best for 75+ guest counts. This service incudes; staff to cake the cake, serve the cake, manage a dessert table, provide disposable flatware, and take home boxes (3 hour limit).
Our bakery staff will not handle or manage other bakery or home-made cake/desserts. This is a food safety concern.
Our delivery teams are instructed to accept limited assistance in their delivery.
Unfortunately, our team is unable to lend additional assistance on-site for other vendors or the venues as in most cases the team is process of delivering several orders.
Silver Rose Bakery is proud to work with several cake/dessert stand rental companies. Couples can choose to rent these items for their event or can be offered as an add-on of your package.
Edible party favors, such as; decorated sugar cookies, edible print sugar cookies/brownies, labeled cake jars, cake pops, or fresh baked cookies.
Details can be provided upon request.
We require payment in full no later than the reception (delivery) day with notation of when to expect payment. Advance payment in-full before the delivery date is appreciated but not necessary. Complete All-Inclusive Packages can assume the date is held without additional cost, otherwise a $100 non-refundable deposit is required to secure the date.
Checks can be handed to any delivery team member wearing Silver Rose Bakery branded clothing. We encourage noting our team member's name and letting the bakery know. If checks are mailed, send to;
Silver Rose Bakery PO BOX 42371, Phoenix, AZ 85080
Venmo, Zelle, and Paypal are also acceptable upon request.
Note: Payment must be provided before Silver Rose Bakery completes delivery. Failure to provide payment can/will result in additional charges and possible small claims.
We require the customer's contact information and event date once a contract is signed with you and incudes our services.
Customer information is needed in order to ensure our availability. Failure to provide us with the customer information can lead to our bakery being unavailable to take the order and leave the customer to find a bakery outside their package with you. Yes, this has happened!
We also may need to communicate with the customer regarding cake/dessert details, change orders, changes to the date of the event, or other reasons. We do not collect customer information in order resell it.
Please provide: Customer(s) first/last name (if a couple both, then both names), date of the event, email, and phone number.
Please let us know any other information you feel would better our partnership. This can include; delivery logistics, space accommodations, or other venue/vendor efforts. As always, we are happy to refer to you vendors (event or non-event) to assist in our mutual success. Yes, we know awesome plumbers and DJ's.
We are ambitious about mentioning our all-inclusive partners. As your partner, we will request your website URL as well as social media links that way we can place your company on our website and tag you in posts relating/requesting your services. You will be provided updates about the bakery that are needed to maintain a good partnership. This includes insurance updates, permit updates, license updates, bakery facility changes, etc.. We are happy to participate in any open houses you arrange or other's arrange with advance notice.
*Offered for Complete All-Inclusive and Optional All-Inclusive
Silver Rose Bakery is a proud member of: The National Association of Catering and Events, Business Networking International, Executive Association of Greater Phoenix, Event Ensemble
Types of All-Inclusive Packages
Each venue and event service works a bit different in regards to handling vendors in a package. Below, we define 5 different types of packages. These are not our packages but rather reference terms to demonstrate what potential partnership your company and ours will share.
Your service includes our bakery exclusively in your package(s). Customers do not have the choice to choose to exclude our services. Customers pay you and you pay our bakery.
*All perks included in this package.
Optional Complete All-Inclusive
Your service includes our bakery exclusively in your package(s). Customers may have the choice to choose a package that does not include our services, or choose to remove our services from your package. Customers may pay you or submit payment to us.
*Anniversary cake, 4 inch cake, or Thank You treat box included
Your service includes our bakery in your package(s) as one of several other bakeries your customer can choose from. Customers may have the choice to choose a package that does not include a bakery, choose to remove our bakery services from your package, or choose an outside bakery. Customers may pay you or submit payment to us.
Other Preferred Vendor Packages
Your service does not include a bakery. You may choose to be the intermediary for transactions between your customer and our bakery. You recommend our bakery to your customers and may have us on our marketing material.
Your service does not include a bakery. However, you are happy to hold on to our bakery marketing material to offer to your customers. All transactions with our bakery are between us and your customer.
You'll push our brand on the condition you receive a commission or kick-back. Though becoming popular method of referring, please note that our bakery charges the customer the additional commission/kick-back and references this on the invoice line item.
We do this in order to stay transparent with our customers.
Terms of Service for All-Inclusive Packages
The following paragraphs outline the Terms of Service that you and the customer agree to by hiring on Silver Rose Bakery.
If you (the customer) chose a package at a *venue that includes a cake/desserts from Silver Rose Bakery, here are the Terms of Service. By selecting a package at a venue or through a vendor that includes Silver Rose Bakery you hereby agree to the Silver Rose Bakery terms of service listed on https://silverrosebakery.com/pages/refunds-returns-and-terms-of-service. In addition, you agree to the following specifics related to packages as stated here:
All-Inclusive Packages also include; all-inclusive *hands-off, all-inclusive *hands-on, semi-all-inclusive, cake/dessert credit, discounted service from a preferred vendor list. Recommended/preferred vendor lists that are not inclusive do not qualify as all-inclusive and purchasing of cake/desserts and orders are handled between the bakery and the customer and are subject to the Terms of Service.
Silver Rose Bakery treats venue/vendor packages the same as in-house orders. In some instances, additional contract forms must be signed by the customer. In others, these terms are assumed and agreed to by the customers (should the bakery perform work) and are available for your review on this page at any time.
Silver Rose Bakery charges the venue, and/or ultimately you (the end customer) regardless of who is paying the bakery, by the final agreed total guest count. In some packages, the guest count for Silver Rose Bakery services is based on a set guest count regardless of the customer's actual/potential RSVP count. Reduction in guest count after the bakery is initial introduction will not change the amount owed to bakery which based on the initial/pre-set guest count. Modifying the services provided by the bakery is not grounds for a discount or balance reduction. Silver Rose Bakery will produce enough servings for the final total guest count and no more even if such guest count is lower the initially provided guest count and will not produce more than the initial guest count. If the customer wishes to receive more servings than included by the package, then it is up to the customer to ensure the bakery balance is paid for the additional servings at the rate quoted by the bakery, which may not be the per guest price in the all-inclusive package.
Silver Rose Bakery pricing for venue/vendor packages is pre-negotiated and limited. Silver Rose Bakery holds the right to standardize products/services to a limited or select set with options that may or may not be included at no added cost. Any selection of premium options, any and all alternatives or enhancements to this list are at full-price and purchased directly through the bakery. Limits include; total servings by guest count, total servings by package, select cake designs, select cake flavors, select desserts, select dessert packages, select dietary accommodations, among other requests. 'Select' refers to those products/services Silver Rose Bakery has chosen to offer within the package which is subject to change. No two venues, planners, or event services hold the same package and therefore 'select' means different products/services.
*Venue refers to any property where an event will take place. This includes but isn't limited to: private residence, private clubs, banquet halls, resorts, event centers (indoor/outdoor), etc.. *Hands-off means the customer has no contact with Silver Rose Bakery. All order details are handled between the venue, planner, or event service and our bakery. *Hands-on means the customer is recommended or required to consult with the bakery in order to complete the order details and pay for any outside package products/services.
Silver Rose Bakery will charge the customer an additional fee to the customer equal to any commission required to the venue, planner, or event service. This fee may be invoiced to and/or paid for by the customer, venue, planner, or event service. The fee is considered separate and may require an separate invoice or line item. The fee must be paid in full before the order is delivered. In addition, by charging Silver Rose Bakery a commission fee, or kick-back or similar name, the venue, planner, or event service also takes full responsibility for the outcome of the order made by Silver Rose Bakery, and leaves our bakery not responsible for the order satisfaction.
Silver Rose Bakery is not responsible for pre-event or post-event clean-up or preparation of any kind. Cake/desserts left unconsumed are the responsibility of the customer solely. Exception to the rule is for the Silver Rose Bakery team that is on-site to serve cake/desserts, manage a dessert table, and/or cut and plate cake. In this hired on service any Silver Rose Bakery team member is responsible for clean-up and boxing based on availability to do so and having proper cleaning materials for which the bakery does not provide, nor maintain. Silver Rose Bakery may hire on a third party to offer these services for which it is the responsibility of the customer to coordinate clean-up responsibilities. Silver Rose Bakery is in no way liable nor responsible for any damaged venue or customer personal property for which was out of its control. This includes clean-up of property for which a cake/dessert has spill on.
Silver Rose Bakery is not responsible for changes to your package beyond the cake/desserts our bakery provides. The bakery is also not responsible for cake/dessert stand rentals ordered through the bakery or its partners or the venue or others. Should any changes occur, it is the responsibility of the customer to contact the bakery regarding the changes and to have secured these changes with the bakery well in advance. Date/time changes, location changes, venue changes, and cake/dessert changes are at the customer's expense, if any, and at their own risk of losing bakery services or loss of credit/deposit for bakery products/services. Silver Rose Bakery holds the right to apply additional charges either through the package or outside order, as well as, to call-in the balance in partial or full payment any date before the delivery date. As per the Terms of Service above, all charges must be paid in full before delivery is made or have bakery agreed payments terms through with the venue, planner, or event service. Silver Rose Bakery holds the right to cancel services within an package at any time and for any reason with a single advanced notification.